Respond 360

Business Continuity &
Disaster Recovery Services

Keep critical operations running, and recover with confidence, when disruption strikes.

Operational Disruptions Are Inevitable. Planning Minimizes The Impact.

A natural disaster, cyber attack, power outage, or human error can interrupt operations at any time. Disruptions are unavoidable; being unprepared for them is a choice. Without a tested business continuity and disaster recovery plan, organizations risk prolonged downtime, data loss, regulatory exposure, and lasting reputational harm.

ISA Cybersecurity helps Canadian organizations build resilience with proven Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) services, designed to keep critical operations running and to restore them quickly when an incident occurs.

Resilience Your Business Can Rely On

Greater Resilience

Coordinated business continuity, disaster recovery, and incident response capabilities that give leadership confidence before, during, and after a disruption.

Reduced Downtime

Recovery strategies built to restore critical operations quickly, limiting the financial and operational cost of an outage.

Clear Roles And Governance

Defined accountability, escalation paths, and communications established before a crisis, so your team acts decisively under pressure.

Standards-aligned Assurance

Programs aligned with recognized standards help you meet regulatory, customer, and insurer expectations.

A Complete BCP & DRP Program

1. Business Impact Analysis (BIA)

Identify your crown jewels, critical business functions, dependencies, recovery priorities, and recovery requirements.

2. Third-Party & Supply Chain Resilience

Assess vendor and supply chain dependencies to expose concentration risks before they become single points of failure.

3. Crisis Management & Incident Response Plans

Crisis management plans (CMP) and incident response plans (IRP) with defined roles, escalation paths, decision-making authority, and communications procedures.

4. Business Continuity Plan (BCP) Development

Plans aligned with DRII Professional Practices and ISO 22301, the international standard for business continuity management.

5. Disaster Recovery Plan (DRP) Development

Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), recovery procedures, and system restoration priorities, aligned with NIST SP 800-34.

6. Cyber Resilience Integration

Align continuity and recovery planning with the NIST Cybersecurity Framework (CSF) so cyber and business resilience work as one.

7. Tabletop Exercises, Training & Validation

Test readiness with realistic scenarios, train your people, and identify areas for improvement before a real event.

8. Program Review & Maintenance

Keep plans current as your business, technology, and threat environment evolve.

Built on recognized standards and leading practices

Experience counts.
Our practitioners have spent decades working with organizations across diverse sectors, and we bring that depth to every engagement. Each program draws on the standards that regulators, customers, and insurers expect.

 

ISO 22301

The international standard for business continuity management systems (BCMS).

NIST SP 800-34

Contingency planning guidance for information systems and disaster recovery.

NIST CSF

The Cybersecurity Framework, aligning cyber resilience with continuity and recovery.

DRII Professional Practices

The global benchmark for business continuity and resilience programs.

Did you know? Business interruption has ranked among the world’s top one or two business risks for over a decade, according to the Allianz Risk Barometer 2025.

Selected Engagements

Technology & Infrastructure

Multi-year BCP & DRP for critical datacentres

A national managed infrastructure provider engaged our team across multiple years to develop and maintain BCPs and DRPs for critical datacentre operations, alongside a full Business Impact Analysis (BIA) and emergency response program (ERP).

Public Sector / Health Research

BCM program built from the ground up

A federal government agency required a comprehensive business continuity management (BCM) program built from the ground up, spanning BCP, DRP, incident escalation and management plans, and staff training, developed in partnership with a major professional services firm.

30+

Years proudly Canadian

500+

Clients, SMB to enterprise

Cyber 360

Security, privacy & compliance

AI 360

Secure, compliant, resilient AI

SOC 2 Type 2

SOC in Canada

Business Continuity & Disaster Recovery FAQs

What is the difference between a business continuity plan (BCP) and a disaster recovery plan (DRP)?

A business continuity plan keeps your critical business functions operating during and after a disruption, covering people, processes, facilities, and communications. A disaster recovery plan is the technology-focused subset that restores IT systems, applications, and data within defined recovery objectives. Resilient organizations maintain both, tightly integrated.

What is a Business Impact Analysis (BIA)?

A BIA identifies your most critical functions and assets, maps their dependencies, and establishes how quickly each must be recovered. It is the foundation of an effective BCP and DRP, because it sets recovery priorities based on real business impact rather than assumptions.

What are RTO and RPO?

Recovery Time Objective (RTO) is the maximum acceptable time to restore a system or function after a disruption. Recovery Point Objective (RPO) is the maximum acceptable amount of data loss, measured as the time between your last usable backup and the disruption. Together they drive your recovery strategy and investment.

Which standards do your BCP and DRP services follow?

Our programs align with ISO 22301, NIST SP 800-34, the NIST Cybersecurity Framework, and DRII Professional Practices, so you can demonstrate due diligence to regulators, customers, and insurers.

How often should we test and update our plans?

Leading practice is to validate plans at least annually through tabletop exercises, and to review them whenever your business, technology, or threat environment changes significantly. ISA Cybersecurity offers ongoing program review and maintenance to keep your plans current.

Do you work with organizations across Canada?

Yes. ISA Cybersecurity is a proudly Canadian provider operating for over 30 years, trusted by more than 500 clients from SMB to global enterprise across the public and private sectors, and we deliver BCP and DRP engagements nationwide.

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