Respond 360
Incident Readiness, Response & Digital Forensics Services
Build cyber resilience before, during, and after an attack.
When a Cyber Incident Strikes, Every Minute Counts
With the average data breach now costing $4.44 million (USD) and taking 241 days to identify and contain,* ransomware, phishing, and AI-powered attacks create serious business risk alongside security concerns.
ISA Cybersecurity’s Respond 360 services provide the expertise, tools, and processes you need to prepare for a cyber incident before it happens, respond quickly when it does, and emerge stronger on the other side. Whether you need a 24x7x365 incident response retainer, a proven incident response plan, or digital forensics support, our team is there for you every step of the way.
* IBM Cost of a Data Breach Report 2025
Respond 360 Covers Critical Areas for Cyber Resilience
Incident Readiness
Prepare your organization with tested IRPs, playbooks, and tabletop exercises.
Incident Response & Digital Forensics
24x7x365 incident response and digital forensics to contain the attack, investigate the breach, and deliver the answers you need.
What’s Included in Our Respond 360 Services
A holistic suite of incident response services from readiness to resolution
IR Readiness Services
- Incident Response Plan (IRP) Review
- Incident Response Plan & Playbook Development
- Tabletop Exercises
- Dark Web Monitoring
- Secure IR Document Portal
- Regulatory & Breach Notification Preparedness
- Cyber Insurance Coordination Readiness
Incident Response Services
- 24x7x365 Breach Response Hotline
- Digital Forensics – Log & Malware Analysis
- Cloud Incident Response (M365, Azure, AWS, Google Cloud)
- Threat Intelligence
- Threat Actor Attribution & Campaign Analysis
- Automated Threat Containment
- Ransomware Response
- Business Email Compromise Investigation
- Social Engineering & Fraud Investigation
- Credential Abuse Investigation
- Identity / Account Takeover Investigation
- Data Exfiltration & Impact Assessment
Reporting & Deliverables
- Executive Summary & Detailed Incident Report
- Root Cause Analysis
- Tactical and Strategic Security Hardening Recommendations
- Litigation-Ready Evidence Collection, Chain-of-Custody Management & Expert Support
Your Investment is Protected
If you don’t encounter a cyber incident, 60% of any unused dollar value from your retainer can be used toward other ISA Cybersecurity Professional Services engagements. Your investment is protected.
The ISA Cybersecurity Difference
Dedicated to helping you through a crisis 24x7x365.
10 years
average experience of our IR team members
98%
of incidents resolved to client satisfaction
1 hour
live call response time guaranteed, 24/7/365
30+ years
of experience delivering cybersecurity solutions
SOC 2, Type 2
compliant Canadian SOC and datacentres
IDC MarketScape
recognized as a “Major Player” in the IDC MarketScape Canadian Security Services and Canadian MDR Services Vendor Assessments
A team you can count on
Our national team of highly certified, experienced professionals helps resolve incidents quickly
