Cyber Incident
Response Services
Helping you detect, respond and eradicate threats quickly.
No Network is Impervious to Attacks... Even Yours
The complexity of modern computer systems, coupled with the sophistication and relentlessness of cyber attackers, has made cyber incidents a matter of “when”, not “if”. Today, companies must have an incident response plan prepared in advance or face the substantial financial, operational, and reputational risks that come with being unprepared.
Fast Response to Get You Back to Business
Our incident response services will help identify and contain a cyber attack, eradicate the threat, and assess the system impact along with the extent of any data disclosures
24x7x365
Have confidence knowing an incident response and support team is always available
Fast containment
Our team works quickly to contain the attack, limiting damage and exposure, and accelerating recovery efforts
Advanced techniques and tools
We use expert digital forensics techniques and diagnostic tools employed throughout the investigation, analysis, and follow-up
Strengthen your defenses
Refine and strengthen your security posture post-incident with a complete report detailing root causes, lessons learned and more
Cost-Saving Retainer Programs
Our innovative, cost-saving retainer programs are unique in the industry and provide you with peace of mind. If you don’t experience a cyber breach during your retainer period, you can convert a portion of those unused hours into other ISA Cybersecurity services of your choosing.
Optimize Your Incident Response Program
Too often, businesses are responding reactively to attempted, or successful, security incidents.
Many of the issues caused by these incidents can be managed proactively before they become major business-impacting events.
ISA Cybersecurity’s Incident Response Assessment & Advisory services combine the best from the National Institute of Standards and Technology (NIST) (NIST.SP.800-61r2), the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) (ISO/IEC 27035-1:2023) and SysAdmin, Audit, Network and Security (SANS) (Incident Response 101) frameworks with our cyber incident expertise, industry-leading threat intelligence, and best practices to help improve your organization’s cyber response capabilities.
Could This Be You? A Common Incident Response Scenario
Companies are often reluctant to talk about being victimized in a cyber attack, which makes it hard for others to learn from their experiences. Here is a sample incident response scenario at a fictional company “Genericorp”: it illustrates how we can help at a difficult time. Cyber attacks can happen to anyone at any time – could this be you?
customer:
genericorp international
organization size:
500 employees
industry:
generic services
isa services:
digital forensics & incident response
- Security challenge
digital forensics & incident response
- Cyber attack over the holidays when staff resources are scarce
- Encryption has disabled servers, shut down business operations
- Concerns about data exfiltration
- Key results
digital forensics & incident response
- Rapid response and management of crisis situation
- Attack vector identified and blocked, preventing further damage
- Sophisticated analysis that identified attack vector and system vulnerabilities
- Concise executive summary providing non-technical explanation of the incident
- Expert report summarizing actionable steps to be taken to prevent similar incidents