With the ongoing Canada Post work disruption, scammers are increasingly targeting consumers with fake delivery alerts and phishing attempts as we head into the holiday shopping season. Here are essential steps to be cyber safe:
- Beware of phishing and smishing attempts: Never click on direct links in unsolicited emails or texts claiming to be from Canada Post or other delivery services. Scammers will use social engineering approaches like claiming to be from couriers, requesting payment for undelivered items, requesting customs release fees, or bogus priority services. Check a trusted link or the organization’s official website for updates.
- Confirm tracking information: Use official tracking tools provided by the seller or courier. Be wary of any tracking numbers that seem suspicious.
- Never give out your password: Reputable online retailers and shippers will never ask you to share your password or other sensitive personal information over the phone.
- Look for red flags: Watch out for urgent requests for payment or sensitive information. Legitimate companies will not pressure you into immediate decisions. Also watch for poor spelling, bad grammar, or unprofessional formatting in communications.
- Maintain a healthy skepticism on social media offers: Be cautious of ads offering delivery services on social media, as they may be scams looking to steal personal information. Only use reputable courier services. Avoid unsolicited offers and research any delivery company before engaging their services.
- Check your account statements: Review your online transactions regularly and report any unauthorized activity to your financial institution immediately.
- Report suspicious activity: If you encounter a potential scam, report it to the authorities:
